Juicebox - AWS Service Degradation – Incident details

AWS Service Degradation

Resolved
Degraded performance
Started over 4 years agoLasted about 19 hours

Affected

Third Party Services

Degraded performance from 2:35 PM to 10:02 AM

AWS

Degraded performance from 2:35 PM to 10:02 AM

Updates
  • Resolved
    Resolved

    AWS issues have been resolved.

  • Update
    Update

    AWS error rates are continuing to recover but full recovery may still be a few hours away. Some of our internal systems and logging were impacted, but our production site remains unaffected. We will continue monitoring and post any updates we have.

  • Monitoring
    Monitoring

    AWS currently has an outage affecting multiple services. This is affecting some internal systems, but currently, our production site is not impacted.